In the event you are not satisfied with our product, please contact us within 48 hours of delivery of your hair products. You will receive a full credit towards another purchase of your choice after your return is received and processed. Free shipping will be included in the exchange.

The hair must not have been altered in any way which includes dying, cutting, original bands or wefts broken. Also, the hair should be returned in the original packaging with a postage date within the allotted 48 hours. Our desire is fulfilling every order with your customer satisfaction in mind.